Epic Jet Holidays Sdn. Bhd. respects your privacy and is committed to protecting your personal data.
Information We Collect
We may collect personal information including:
Name
Contact number
Email address
Payment-related information
Booking details
How We Use Your Information
Your information is used to:
Send updates or promotions (where consent is given)
Process bookings and payments
Contact you regarding your reservation
Provide customer support
Improve our services and website
Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and tracking technologies (including advertising pixels) to:
- Improve website performance
- Measure traffic and user behavior
- Support advertising and remarketing campaigns
You may disable cookies through your browser settings.
Data Sharing & Third Parties
We do not sell your personal data.
Your information may be shared only with trusted third parties such as:
1. Payment gateways
2. Booking systems
3. Website analytics and advertising platforms
Where required to provide our services or comply with legal obligations.
Data Protection & Retention
We take reasonable security measures to protect your data.
Personal data is retained only for as long as necessary for operational, legal, or regulatory purposes.
Your Rights
You may request to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Withdraw consent for marketing communications
Requests can be made via our contact channels.
Consent
By using our website and purchasing our services, you consent to this Privacy Policy.
Policy Updates
This policy may be updated from time to time. Continued use of the website constitutes acceptance of any changes.